To define and document business processes and software requirements for technology initiatives and business information systems
JOB DESCRIPTION
Business management
- Conducting stakeholder analysis, plan business analysis activities, communication, and requirements management approach.
- Development of business case, defining the business need, determining the gap in capabilities and defining the solution scope and approach.
- Clear understanding of the relationship between the operational requirements of a business, corporate strategy and internal customer satisfaction.
- Facilitating workshops to establish shared understanding among diverse stakeholders to understand their problems and needs.
- Specifying, modelling, organising, prioritising, validating and manage business needs and requirements.
- Assess and validate possible solutions to business requirements.
- Committed to process improvement and process management.
- Recognising opportunities for improvement in business operations and processes. Identify and manage process-related risks and controls.
- Identifying and removing technical barriers collaborating with developers, architects and project managers.
- Actively participate in project implementations by managing business requirements.
- Assist in design and approval of test cases and test scenarios based on system functionality.
- Facilitate User Acceptance Testing (UAT) and sign-off.
- Participate in quality reviews and implement corrective measures to enhance the solution.
- Measure business impact/benefit after implementation of projects.
- Facilitation of process improvement projects.
- Ensure quality assurance of business analysis activities within the project.
- Constantly monitor and report on progress of the business analysis activities to all stakeholders.
- Keep up to date on the latest applications of information technology.
Career Management
- Individual development areas identified and career development in place to address the areas.
JOB REQUIREMENTS
Qualifications
- Degree in BSc Computer Science; or
- BCom Informatics/Management/General; and
- Business Analysis certification from an IIBA endorsed training provider
Experience
- 5-8 years post qualification experience preferably in insurance or banking.
- Experience in application development projects is essential.
- Experience in system integration projects is essential.
- Experience in Business Process Management is required.
- Experience in Prince2, Agile and PMBOK is beneficial.
- Operating at the level of a professionally qualified, experienced specialist and middle management.
Desired Skills:
- Business Process Management
- application development
- system integration