Specialist ICT training and services provider Quintica is experiencing growing demand for its ITIL e-learning based solutions from companies in remote regions throughout the African continent.
Quintica currently offers online e-learning solutions for the popular ITIL Foundation training. Attendees who take the course via the company can do so at their own pace, from anywhere in the world and they have 90 days to complete it.
“The fact that we are seeing a peak in demand for ITIL courses from throughout the continent is indicative of the need for a more standards-based approach to project management,” states Kerry Evans, managing director at Quintica South Africa.
“A key differentiator for our business is that Quintica is able to provide this training online through our e-learning option, and that, after extensive testing, the connectivity speeds when accessing the site from areas such as the DRC are not hampered or affected,” she adds.
According to Evans the main attraction to African businesses around the e-learning option is that it becomes affordable to businesses throughout remote regions on the continent, as they no longer have to fly staff to destinations and put them up in accommodation in areas that offer the training.
To this end the Quintica solution allows makes allowances for managers who want to track staff’s progress as it provides them a view of how far their teams and individuals are with their training. This in turn allows management to ensure that their staff are meeting their KPI’s and that their own training goals are being met.
Participants of the online course also benefit from having access to a Quintica trainer from a mentorship point of view by way of the system’s live chat component as well as a next day response e-mail offering.
“We are getting several requests for bulk license sales from customers in the mining, telecommunications and financial sectors. While some of the requests are originating from within South Africa they are for their divisions and branches in more remote regions across the continent.
“Others are coming directly from African based businesses that have a serious business requirement for their teams to adhere to the ITIL principles within their projects,” ends Evans.