Capitec enhances CX with cloud-based services

Capitec enhances CX with cloud-based services

Kathy Gibson reports from AWS Summit in Sandton – Capitec is adding features to its AWS-based app that will allow customers to place calls from within the app. Customers can already access the app without having to use data – and now the calls to Capitec...
AWS renews commitment to cloud, AI in Africa

AWS renews commitment to cloud, AI in Africa

Kathy Gibson reports from AWS Summit in Sandton – AWS has already invested R15,6-billion in building infrastructure in Africa – and has committed to a further R30,4-billion. “Whether it is opening new office locations, or enabling the distribution...
Executive confidence in IT wanes

Executive confidence in IT wanes

IT leaders are preparing their organisations for accelerated generative AI adoption – but C-suite executives’ confidence in their IT team’s ability to deliver basic services is declining. A new IBM Institute for Business Value study of 2 500 of...
Digital platforms could add R91,4bn to SA economy

Digital platforms could add R91,4bn to SA economy

Kathy Gibson reports – The digital platform economy could be a game-changer for South Africa, potentially adding R91,4-billion to the economy by 2035. This growth would see the sector’s contribution expand from 0,02% of GDP in 2022 to a meaningful 1,38% by...
Boeing Starliner won’t carry astronauts home

Boeing Starliner won’t carry astronauts home

NASA will return Boeing’s Starliner to Earth without astronauts Butch Wilmore and Suni Williams aboard the spacecraft. The uncrewed return allows NASA and Boeing to continue gathering testing data on Starliner during its upcoming flight home, while also not accepting...
AI signals hope for an ailing economy

AI signals hope for an ailing economy

Kathy Gibson reports – South Africa’s economy has suffered some near-mortal blows, but the future could be a lot more positive – and technology has a role to play in turning the country’s fortunes around. Globally, despite many adversities, artificial intelligence...