Nov 2, 2020
As many organisations across the world look to digital tools to help address surges in customer inquiries due to the Covid-19 pandemic, a new IBM study reveals that 99% of respondents report an increase in customer satisfaction as a result of using AI-driven virtual...
Oct 30, 2020
Despite the global pandemic, direct digital transformation (DX) investment is still growing at a compound annual growth rate (CAGR) of 15,5% from 2020 to 2023 and is expected to approach $6,8-trillion as companies build on existing strategies and investments, becoming...
Oct 29, 2020
The next decade will require CIOs to both respond to digital acceleration and proactively manage uncertainty, according to Forrester. Rapidly changing consumer trends, complex security concerns, the ethical use of artificial intelligence, and the increasing impacts of...
Oct 28, 2020
This year’s predictions are shaped by the disruptive forces of the COVID-19 pandemic, which will dramatically alter the global business ecosystem for the next 12-24 months and beyond. The impacts from Covid-19 on are ubiquitous and affect the many external...
Oct 27, 2020
NASA’s Stratospheric Observatory for Infrared Astronomy (SOFIA) has confirmed, for the first time, water on the sunlit surface of the Moon. This discovery indicates that water may be distributed across the lunar surface, and not limited to cold, shadowed places....
Oct 26, 2020
There is broad-based optimism for 5G revenue opportunities among telecoms organisations, but only if the new 5G services are both more secure and better tailored to key enterprise use cases. A survey conducted by TelecomTV in association with HardenStance and ETSI...
