Large, deep Antarctic ozone hole persisting into November

Large, deep Antarctic ozone hole persisting into November

Persistent cold temperatures and strong circumpolar winds, also known as the polar vortex, supported the formation of a large and deep Antarctic ozone hole that should persist into November, NOAA and NASA scientists reported today. The annual Antarctic ozone hole...
AI-driven virtual agents drive customer satisfaction and savings

AI-driven virtual agents drive customer satisfaction and savings

As many organisations across the world look to digital tools to help address surges in customer inquiries due to the Covid-19 pandemic, a new IBM study reveals that 99% of respondents report an increase in customer satisfaction as a result of using AI-driven virtual...
Digital transformation to drive $6,8trn in direct investment

Digital transformation to drive $6,8trn in direct investment

Despite the global pandemic, direct digital transformation (DX) investment is still growing at a compound annual growth rate (CAGR) of 15,5% from 2020 to 2023 and is expected to approach $6,8-trillion as companies build on existing strategies and investments, becoming...
Emerging tech trends to watch in 2021 and beyond

Emerging tech trends to watch in 2021 and beyond

The next decade will require CIOs to both respond to digital acceleration and proactively manage uncertainty, according to Forrester. Rapidly changing consumer trends, complex security concerns, the ethical use of artificial intelligence, and the increasing impacts of...
What the post-Covid future looks like for enterprises, IT

What the post-Covid future looks like for enterprises, IT

This year’s predictions are shaped by the disruptive forces of the COVID-19 pandemic, which will dramatically alter the global business ecosystem for the next 12-24 months and beyond. The impacts from Covid-19 on are ubiquitous and affect the many external...
NASA confirms water on the sunlit side of the moon

NASA confirms water on the sunlit side of the moon

NASA’s Stratospheric Observatory for Infrared Astronomy (SOFIA) has confirmed, for the first time, water on the sunlit surface of the Moon. This discovery indicates that water may be distributed across the lunar surface, and not limited to cold, shadowed places....