CompTIA recognises Africa’s top trainers

CompTIA recognises Africa’s top trainers

Kathy Gibson reports – Artificial intelligence (AI) is going to have a profound impact on how we learn, what we learn and how we teach. This is the word from Kobus Olivier, senior manager of Boston City Campus, speaking at the biennial CompTIA Partner Awards...
Despite Windows 10 end of life, PC refreshes are patchy

Despite Windows 10 end of life, PC refreshes are patchy

PC shipments during the third quarter of 2025 grew 9,4% from the prior year, with global volumes reaching 75,8-million units, according to preliminary results from the International Data Corporation (IDC) Worldwide Quarterly Personal Computing Device Tracker. “While...
AI, cost pressures drive talent acquisition strategies in 2026

AI, cost pressures drive talent acquisition strategies in 2026

Talent acquisition strategies in 2026 are being driven by AI, which is changing nearly every aspect of how business is done, and the need to drive cost out of the business, according to Gartner. The research has identified four trends that will shape talent...
Gaia telescope captures the Milky Way’s great wave

Gaia telescope captures the Milky Way’s great wave

The Milky Way galaxy never sits still: it rotates and wobbles. And now, data from the European Space Agency’s Gaia space telescope reveal that our galaxy also has a giant wave rippling outwards from its centre. We’ve known for about a hundred years that the galaxy’s...
Lack of expertise dooms 95% of enterprise AI projects

Lack of expertise dooms 95% of enterprise AI projects

A stark reality check awaits contact centre leaders pursuing AI transformation: while 95% of enterprise AI initiatives fail to reach production, the underlying cause isn’t technological limitations – it’s the critical shortage of expertise needed to...
AI leaders outpace laggards with double revenue growth

AI leaders outpace laggards with double revenue growth

The performance gap between AI leaders and laggards is widening fast with agentic AI emerging as a powerful force shaping future-built companies, according to new research from Boston Consulting Group (BCG). Globally, 5% of companies qualify as “future-built” for AI....