SA retailers lose billions through customer disconnect

SA retailers lose billions through customer disconnect

Formal retailers in South Africa are losing billions of rands in annual sales because of a disconnect between the customer touchpoint mix that they prioritise and those that their customers prefer. This is one of the key findings of a big data research study conducted...
SA has the best digital quality of life in Africa, lags globally

SA has the best digital quality of life in Africa, lags globally

South Africa has the best digital quality of life in Africa but ranks just 72nd in the world. This is according to Surfshark’s fifth annual Digital Quality of Life (DQL) Index, where the country dropped by six places from last year. Out of the Index’s five pillars,...
GenAI to enhance creativity, automate routine tasks

GenAI to enhance creativity, automate routine tasks

How will large language models (LLMs), deep-learning algorithms that can recognise, summarise, translate, predict and generate content using very large datasets, affect current and future jobs? That is the focus of the new World Economic Forum white paper Jobs of...
Webb snaps the supersonic outflow of young star

Webb snaps the supersonic outflow of young star

Herbig-Haro (HH) objects are luminous regions surrounding newborn stars, formed when stellar winds or jets of gas spewing from these newborn stars form shock waves colliding with nearby gas and dust at high speeds. This image of HH 211 from NASA’s James Webb Space...
More IT companies commit to responsible AI

More IT companies commit to responsible AI

Adobe, IBM and Nvidia are among eight companies that have added their pledge to help drive safe, secure, and trustworthy development of AI technology. Along with Salesforce, Cohere, Palantir, Scale AI and Stability, they have made a voluntary commitment that...
Global offline population continues steady decline

Global offline population continues steady decline

The number of people worldwide not connected to the Internet decreased to an estimated 2,6-billion people in 2023, according to the latest data from ITU. The reduction from the estimated 2,7-billion people offline in 2022 leaves 33% of the global population...