Nov 6, 2013
For Generation Y – individuals born between 1980 and 2000 – the phone is now the third choice of engagement after electronic messaging and smartphone applications. New contact centre research also shows that the preference gaps for Generation X...
Nov 5, 2013
David Drummond, who recently rejoined Acer Africa, has been named as the new vice-president of Acer Middle East and Africa. He will continue to serve as country manager for Acer Southern Africa, while taking on the additional responsibility of the Middle East and...
Nov 4, 2013
Glenn Fullerton has resigned as CEO of the MB Technologies group. Earlier in 2013 Fullerton was involved in a serious cycling accident and has been through a period of recuperation over the past couple of months. Fullerton’s recovery has, however, not been at the pace...
Nov 1, 2013
Yesterday saw the launch of the Tshimologong Precinct, part of the ambitious “Tech-in’Bram” ICT cluster development programme in Braamfontein. The programme aims to convert the once-dilapidated suburb into the new technological heart of South Africa – and beyond....
Oct 31, 2013
Both consumers and retailers can look forward to some Christmas cheer over the coming festive season, since indications from the latest BankservAfrica Disposable Salary Index (BDSI) are that those in formal employment have more cash in their pockets than generally...
Oct 30, 2013
Seventy-nine percent of companies market on Facebook – betting billions on Facebook’s potential and buying into its promise to revolutionise marketing. But they could be wasting their money. In a new Forrester report, vice-president and principal analyst...