Mobile security taken for granted

Mobile security taken for granted

Consumers rely on their mobile devices more than ever, yet few are taking some of the necessary precautions to keep their devices and content safe and secure. New insights from Norton by Symantec show that consumers in South Africa are now living various aspects of...
Worst practices a social fail

Worst practices a social fail

Although social technologies are employed by 70% of organisations, most social collaboration initiatives fail because they follow a worst practice approach of “provide and pray”, leading to just a 10% success rate. “Without a well-crafted and...
IT spending set to pick up

IT spending set to pick up

Worldwide IT spending is projected to total $3,8-trillion in 2013, a 4,1% increase from 2012 spending of $3,6-trillion, according to the latest forecast by Gartner. Currency effects are less pronounced this quarter with growth in constant dollars forecast at 4% for...
IT in healthcare set to grow

IT in healthcare set to grow

Healthcare providers in the Middle East and Africa will spend $4,4-billion on IT products and services in 2013 – an increase of 3,8% over 2012 revenue of $4,3-billion. According to Gartner, this forecast includes spending by healthcare providers (includes...
Service sucks, say customers

Service sucks, say customers

Customers experience continued frustrations with companies’ customer service, so much so that more than four in 10 (46%) say they do not experience issue resolution when contacting customer care. This is one of the findings of a new survey by Aspect Software,...
Lenovo takes on African market

Lenovo takes on African market

Lenovo is taking on the African market, with huge emerging market growth fuelling interest in the company’s PC+ strategy. Graham Braum, CEO of Lenovo Africa, points out that the company has spent the last few months targeted selected African markets. He believes...