Jun 5, 2013
South African organisations tempted to follow global trends towards customer self-service, by expanding their customer contact channels to include social media and mobile options, could be wasting significant funds in doing so. In general, South African consumers are...
Jun 4, 2013
Microsoft has debuted a portfolio of new solutions to help businesses thrive in the era of cloud computing and connected devices. In his keynote address at yesterday’s TechEd North America conference, Server & Tools Corporate VP Brad Anderson and fellow executives...
Jun 3, 2013
Companies and organisations are increasingly turning to the cloud as a strategy for business growth. According to The New Era of Hosted Services, a Microsoft-commissioned study conducted by 451 Research LLC, as they look ahead to the next two years, more than 52% of...
May 31, 2013
South African electronic warfare technology continues to make its mark in the international military arena, with home-grown self-protection systems being used by numerous defence forces around the world. A range of defence forces – including India, Malaysia, United...
May 30, 2013
The South African economy is struggling against strong headwinds in 2013, and growth could be significantly below 2%. IHS senior economist Ronel Oberholzer looks at the significant changes for South Africa’s economic outlook and the implications for investors. The...
May 29, 2013
Nearly half of employees report that social tools at work help increase their productivity, but more than 30% of companies underestimate the value of these tools and often restrict their use, according to new research by Microsoft. The survey, conducted for Microsoft...