Jul 9, 2024
A significant 64% of customers would prefer that companies didn’t use artificial intelligence (AI) in their customer service, according to a survey by Gartner. Furthermore, 53% of customers would consider switching to a competitor if they found out a company was going...
Jul 8, 2024
The cosmos seems to come alive with a crackling explosion of pyrotechnics in this new image from NASA’s James Webb Space Telescope. Taken with Webb’s MIRI (Mid-Infrared Instrument), this fiery hourglass marks the scene of a very young object in the process...
Jul 5, 2024
Regulators have endorsed a set of guidelines to maximise the benefits of transformative information and communication technologies (ICTs) at the Global Symposium for Regulators (GSR-24) in Kampala. The “GSR-24 Best Practice Guidelines” agreed by ICT...
Jul 4, 2024
New research among working parents has found that three-quarters (74%) would look for a new job if they were asked to travel to a central office five days a week. The study, undertaken by International Workplace Group among more than 1 000 parents in hybrid working...
Jul 3, 2024
Kathy Gibson reports – The Passenger Rail Agency of South Africa (Prasa) has a bold plan for modernising the country’s railways, and will invest over R100-billion in the process. This is the word from Hishaam Emeran, CEO of Prasa, who says the agency has a...
Jul 2, 2024
Mars rovers can only make exciting new discoveries thanks to human scientists making careful decisions about their next stop. The Mars 2020 mission is aimed at exploring the geology of Jezero Crater and seeking signs of ancient microbial life on Mars using the...
