Technology buyers feel purchase regret almost by default

Technology buyers feel purchase regret almost by default

A survey by Gartner has found that 60% of technology buyers involved in decisions to renew or expand “as-a-service” agreements regret nearly every purchase they make, a 6% increase from 2020. These feelings of regret are largely driven by the challenges of buying...
Webb observations prove galaxies transformed the early universe

Webb observations prove galaxies transformed the early universe

In the early universe, the gas between stars and galaxies was opaque – energetic starlight could not penetrate it. But 1-billion years after the big bang, the gas had become completely transparent. Why? New data from NASA’s James Webb Space Telescope has pinpointed...
Money muling, forged documents top SA fraud risks

Money muling, forged documents top SA fraud risks

The South African fraud landscape has increased significantly over the past three years, with impersonation fraud, money muling and forged documentation being the most significant challenges the Southern African Fraud Prevention Services (SAFPS) have had to deal with....
Generative AI could expand by 10-times by 2028

Generative AI could expand by 10-times by 2028

The popularity of ChatGPT has spawned an array of startups and kicked off a race by major technology providers to compete for mindshare. Revenues of generative artificial intelligence (AI) technology offerings are forecast to reach $3,7-billion in 2023 and expand to...
Shoppers enticed by great offers, but let down by poor service

Shoppers enticed by great offers, but let down by poor service

South African retailers have successfully driven positive consumer perceptions through special offers and affordable product promotions, but their customer service capabilities are leaving much to be desired. This is according to the South African Retail Sentiment...
OT gateways open up new entry points for attackers

OT gateways open up new entry points for attackers

With IoT connections in sub-Saharan Africa set to double by 2030, cybercriminals have more opportunities than ever to breach networks and systems, with converging IT, Internet of Things (IoT) and OT systems posing a risk to critical infrastructure. Microsoft’s...