Fintech startup enables VAS revenues

Retailers are increasing their revenues by hundreds of millions of rands selling virtual products and services known as value-added services (VAS). These include prepaid airtime, prepaid electricity, gift cards, bill payments, money transfers, e-tickets and loyalty...

Uptick in consumers banking outside normal hours

FNB is seeing rapid growth in the number of consumers that are doing their banking outside the normal banking hours due to the convenience of Automated Deposit Tellers (ADTs) which do not require users to go inside the branch. ADTs are self-help terminals that allow...

Lesotho insurer digitises business with SilverBridge

Cirrus, a subsidiary of the SilverBridge Group, has completed a digitisation project for the Lesotho National Life Assurance Company (LNLAC), a member of the Regent Group of companies. This has seen the scanning of 1.7 million documents to improve business processes...

Claims process transformation underpins insurance

The claims department is a key factor in overall customer experience in the insurance sector, and this is where innovation in insurance should start, delegates heard at an insurance sector briefing in Johannesburg this week. Addressing leading insurance sector...

SilverBridge subsidiary takes insurance solutions into Africa

Cirrus, a subsidiary of the SilverBridge Group, is using Microsoft Azure as the foundation for the Exergy managed services offering, designed for the long-term insurance industry in Africa. This will provide insurance companies across the continent with a...

TransUnion’s Collections Manager aids credit providers

Debt collection is a challenge for many businesses and a ‘squeezed’ economy can further impact organisations and their efforts to recover monies owed to them. TransUnion is addressing this challenge with the launch of their Collections Manager solution. In...