Technology improves the retail experience

Technology has entrenched itself into virtually every industry, and retail is no different. By Simon Shaw, business development manager: retail and consumer at Wipro, Africa A recent report from Forrester lists the top four retail tech trends as; personalising the...

M&B adds Samsung Pay

Mugg & Bean (M&B) has announced the launch of Samsung Pay as a payment option in their sit down, and on-the-go restaurants, nationwide. M&B customers that are also users of the recently unveiled Samsung Pay application, may now pay their bill using a...

Retailers urged to prepare early for Black Friday

Enterprise retail software development specialist redPanda Software is urging retailers to prepare earlier for Black Friday – to scale their systems, leverage big data analytics and tools and capitalise on an exceptional customer experience. “Many local...

Surveying the shift in customer experience within retail

Price has always been the most vital differentiator for consumers, when choosing between competing offerings. In the digital era, however, customer service and experience is fast replacing price as a way for retailers to distinguish themselves from the competition. By...

Made-in-SA tech transforms retail

South African retail has a new weapon to combat the war against its bricks-and-mortar assets. This positive development could help transform retail experiences for an industry that has squirmed as the digitisation of business put its stores in the crosshairs. It has...

One-second tap-and-go on Table Mountain

Table Mountain, recognised as one of the New Seven Wonders of Nature and a top tourist experience, has a fast-moving food & beverage (F&B) environment. Approximately 1,2-million transactions per annum take place, made up of card and cash payments by local...