Retailers urged to prepare early for Black Friday

Enterprise retail software development specialist redPanda Software is urging retailers to prepare earlier for Black Friday – to scale their systems, leverage big data analytics and tools and capitalise on an exceptional customer experience. “Many local...

Surveying the shift in customer experience within retail

Price has always been the most vital differentiator for consumers, when choosing between competing offerings. In the digital era, however, customer service and experience is fast replacing price as a way for retailers to distinguish themselves from the competition. By...

Made-in-SA tech transforms retail

South African retail has a new weapon to combat the war against its bricks-and-mortar assets. This positive development could help transform retail experiences for an industry that has squirmed as the digitisation of business put its stores in the crosshairs. It has...

One-second tap-and-go on Table Mountain

Table Mountain, recognised as one of the New Seven Wonders of Nature and a top tourist experience, has a fast-moving food & beverage (F&B) environment. Approximately 1,2-million transactions per annum take place, made up of card and cash payments by local...

Pargo partners with The Body Shop on pick-up network

Smart logistics company Pargo has announced a partnership with The Body Shop that will enable consumers to use the The Body Shop stores as parcel drop-off and pick-up points. Online retailers such as OneDayOnly, Spree and bidorbuy use Pargo’s click-and-collect...

Massdiscounters enables omnichannel model with SAP

With changing customer aspirations forcing retailers to quickly adapt their value propositions; improve convenience; and deliver true omnichannel customer experiences; retailers are seeking technology partners that can help them digitise their entire business...