Modernising and regulating the SA payments industry

In the second half of 2022, the South African Reserve Bank (SARB) announced it has its sights set on stricter regulations for the South African payments ecosystem “to ensure financial stability in a world of increasingly innovative and disruptive...

How SA retailers can future-proof their businesses

As motivational speaker Garrison Wynn nce said: “Action and adaptability create opportunity”. For local retailers, there is an opportunity to future-proof by taking action on initiatives that maintain and drive customer loyalty. But they must be adaptable...

5G could curb cyberattacks at financial institutions

In the 2023 Budget Report, it was revealed that there has been a marked increase in cyber-attacks against financial institutions, the implications of which include business disruption, lost productivity, legal repercussions, and lasting financial consequences....

Smart and intelligent: payments redefined

The global fintech market is currently expected to grow at a compound annual growth rate (CAGR) of 20% over the next few years, achieving an impressive $305-billion by 2025. The Global Fintech Market Report also pointed out that low-cost, personalised, and intelligent...

Tech key in addressing SA literacy challenges

According to the Department of Higher Education and Training, literacy is and always will be a topic of conversation in South Africa, where 3,7-million people are illiterate. The reasons for these illiteracy rates are vast and range from the legacy of Apartheid to the...

Retailers must accommodate consumers who use cash

With recent research showing that only 14% of South African consumers are ready to go completely cashless, retailers should be looking at ways to accommodate their customers’ preferred way to pay, while also reducing their operating costs. Leading retailers are...