Feb 17, 2023
With recent research showing that only 14% of South African consumers are ready to go completely cashless, retailers should be looking at ways to accommodate their customers’ preferred way to pay, while also reducing their operating costs. Leading retailers are...
Feb 17, 2023
Modern consumers have become accustomed to communicating with brands over their preferred communication channels, whether this is chat, voice or other virtual experiences, meaning that offering a unified customer experience (UCX) is key for businesses to build...
Feb 17, 2023
South Africa could experience some turbulence in 2023 due to high levels of inflation and the Reserve Bank being unlikely to move away from its rate hike cycle – including the most recent increase of 25 basis points – overall leading to a rather bearish...
Feb 16, 2023
Insurance platform Root has joined forces with digital financial services provider FinChoice to launch a personal accident plan designed specifically for South Africa’s tech-savvy, urban population. The new product, underwritten by Guardrisk, offers a lump sum...
Feb 15, 2023
This year insurtech grows up – just in time to address a slew of new insurance industry needs, writes Louw Hopley, founder and CEO of insurtech platform Root. Insurtech has, in recent years, been both misunderstood and overhyped. Many saw the arrival of new...
Feb 14, 2023
No longer the stuff of science-fiction, artificial intelligence (AI) has captured the attention of South Africans across the board. In fact, it would be difficult to scroll any news or social media platform without finding at least one reference to the likes of...
