We need to address bias in insurance data

Addressing bias in insurance is a critical industry-wide priority, particularly given its profound impact on the underwriting process. By Josefin Rosén, trustworthy AI specialist at SAS’ Data Ethics Practice With industry experts predicting that discrimination will...

Private sector forensic help no silver bullet for greylist troubles

The news that the National Prosecuting Authority (NPA) is seeking private sector expertise to form a digital evidence unit to help prosecute complex state capture cases is welcome. However, the development will not be a quick fix for South Africa’s longstanding...

Connecting the forgotten with quality healthcare

According to the World Health Organisation (WHO), South Africa’s ratio of doctors to patients is notably low, with just 0,8 doctors per 1 000 people, compared to the recommended 2,5 per 1 000. This shortage is particularly severe in rural areas, where healthcare...

Data key for consumer loyalty as retailers look to AI

As the world transitions into the information age, data-driven insights, automation, and data management are becoming increasingly vital for business survival. For retail businesses in South Africa, whose success depends on maintaining a healthy customer base,...
Gen AI can help ease the burden of consumer decision-making

Gen AI can help ease the burden of consumer decision-making

The South African retail landscape is contending with a range of challenges, such as high unemployment, severe inflation, shrinkflation, and the lingering effects of Covid-19. These pressures have transformed consumer expectations and added layers of complexity to...
Credit decisioning software the core of financial inclusion

Credit decisioning software the core of financial inclusion

Itemate Solutions has partnered with Decision Rules, an international startup, to drive the adoption of its market-leading business rules engine among African fintechs. Michaela Holman, global account manager at Itemate Solutions, says the Decision Rules business...