SWIFT broadens access with public cloud connectivity

SWIFT will enable financial institutions to connect to its network and applications through public cloud providers Amazon Web Services, Google Cloud and Microsoft. Customers will be able to connect to the SWIFT network through Alliance Connect Virtual – a new...

Insurance market embraces marketing and sales automation

Analysts expect insurers to focus on automating the marketing and sales functions. By Nelson Camara, go-to-market executive at SilverBridge Holdings By doing so, insurers can embrace a data-driven marketing approach which enables personalised campaigns that are more...

Bring the omnichannel B2C experience into the B2B retail space

The pandemic caused a rapid acceleration of digital channels across all spaces, and the retail sector is no different. By Andrew Dawson, MD of MACmobile However, while most of the focus has been on the customer-facing side, there is a lot of benefit that could be...

Guiding principles for zero trust in banking and financial services

When it comes to adopting a zero trust approach, many organisations in the financial services sector already have most of the constituent parts required. By Hila Meller, BT vice-president security: Americas, EMEA and APAC In fact, we estimate organisations already...

Digital banking key to reaching previously unbanked markets

Traditional bricks and mortar banks have been heavily disrupted by the emergence of digital banking in South Africa. By Sumit Kumar Sharma, enterprise architect and head of advisory services at In2IT Technologies These new entrants into the market have the advantage...