Nov 22, 2024
South African retail and e-commerce businesses are stepping up their game by weaving generative artificial intelligence (GenAI) into their omnichannel strategies to meet evolving customer expectations. Customers here tend to favour brands that deliver a smooth...
Nov 21, 2024
Digital wallets are emerging as a transformative force, poised to reshape the way businesses interact with their customers. These digital payment platforms are not only streamlining transactions but also unlocking a wealth of opportunities for organisations looking to...
Nov 20, 2024
A hallmark of this era of rapid technological advancement and digitalisation of financial services is the ever-increasing reliance on third-party software suppliers. It’s a complex dependency that has expanded the threat landscape of South African banks, asset...
Nov 19, 2024
The rapid emergence and development of artificial intelligence (AI) systems has become so prevalent a subject, it dominates discussions and dialogue across a broad spectrum of sectors that encompass the commercial value chain. By Zaakir Mohamed, director: head of...
Nov 12, 2024
Current research shows that some 40% of global companies use artificial intelligence to enhance their business operations, and a staggering 82% of companies are either using or exploring the use of AI in their organisations. According to Andrew Maren, founder and CEO...
Nov 12, 2024
Retailability, a group of retail brands in southern Africa, has harnessed Qlik solutions to enhance data-driven decision-making, streamline reporting and help the group prepare for AI readiness. Retailability, founded in 1984 and headquartered in KwaZulu-Natal, South...