SA mental health support platform launched

A new online platform designed to make mental health support and therapy accessible to as many people as possible was launched in South Africa at the start of the country’s Mental Illness Awareness Month in July. Called Obuntu (www.obuntu.co.za), it was...

Nokia, Safaricom, UNICEF connect primary schools in Kenya

Nokia has come together with multiple stakeholders, including Safaricom, UNICEF and the Kenyan Ministries of Education and ICT, to connect close to 90 schools to the Internet in Kenya. Both rural and disadvantaged urban settlements have benefitted from the initiative,...

Bad data throttles innovation in banking

In banking where service providers are under pressure to deliver anywhere, anytime solutions, the need to scale out digital services is a business priority. Modern applications allow banks to empower users with a new level of end user self-service that is critical at...

Hollard digitalises customer onboarding

SilverBridge Holdings has replaced the manual- and-paper based process of onboarding new customers at Hollard Namibia with a digital environment across its intermediary and call centre channels to improve new business turnaround times and conversion rates at the...

Financial services need to keep improving the customer experience

Financial services continue to be one of the most competitive markets, especially now that it has opened its doors to a global audience via the Internet. By Nick Durrant, CEO of Bluegrass Digital With many clients having already moved to a digital environment, they...

Financial services need to accelerate digital transformation

“Go digital or go dark”: Companies that fail to heed this advice, irrespective of sector, run a great risk in the age of technological revolution. By Greg Gatherer, account manager at Liferay Consumers prioritise convenience and will often not see the need...