Jun 18, 2021
Standing out in a competitive industry like insurance is a challenge. To remain competitive, insurers must understand how to successfully serve their customers while keeping costs low. It’s for this reason that there is an increasing demand for self-service...
Jun 17, 2021
As the world accelerates deeper into the fourth industrial revolution, every aspect of our lives is being augmented and improved by technology. Businesses are scrambling to implement their Digital Transformation (DX) strategies to fight off disruption and remain...
Jun 15, 2021
Up to 60% more fans will be able to enjoy live sporting events under Covid-secure conditions – when regulations allow – thanks to Fujitsu’s Quantum-Inspired Optimization Services (QIOS) based on its Digital Annealer. As well as enabling more fans to return to arenas,...
Jun 15, 2021
New vehicle development can involve many hundreds of prototypes and thousands of staff at facilities around the world, with new vehicles taking many years to go from the drawing board to the showroom floor. New vehicles have become more sophisticated and feature-rich...
Jun 11, 2021
Alan Yates, customer excellence lead at Roche Diagnostics, discusses the current customer landscape in terms of providing products and services to resellers. COVID-19 lockdown escalated change; the most obvious of which is that digital meeting spaces have made access...
Jun 7, 2021
Industries around the world are moving towards the personalisation of services. Today, information is power, and big data collection allows organisations to personalise customer experiences, writes Andrew van der Hoven, head: digital and e-commerce consumer and high...
