Open banking: putting consumers in the driver’s seat

Could open banking usher in a new era of convenience, access and service differentiation? It’s a tantalising possibility, but not one without potential security pitfalls which must be closely managed and mitigated. Done properly, concept of pen banking can...

Digital banks wary of losing the human connection

In their drive to be digitally relevant and hold market share, both traditional and digital banks run the risk of losing customers by reducing human interaction. This is the warning from Bardien Pienaar, GM at Merchants. He says that, in an environment where consumers...

A payments system taken for granted – because it just works

I’ve been thinking a lot lately about systems taken for granted because they’ve always been there and they’ve always worked. By Martin Grunewald, executive head: payments business at BankservAfrica Take the load shedding that we experienced in the first months of 2019...

How retailers can ensure a more profitable future

Pieter Engelbrecht, business unit manager at HPE Aruba, discusses how the high street can unlock the future of retail. It’s clear that the retail landscape is in a state of major transformation. Thanks to disruptive technologies and changing consumer behaviour,...

Industrial Revolution: Where messaging meets agility

The only thing with less impact than a delegate reading a PowerPoint presentation to an audience at a conference is a looping in-store video. Industrial Revolution, a long-time provider of quality IT and related solutions to local business, is set to change the...

Visual storytelling is a powerful learning tool

Visual storytelling is fundamental to the human experience, and one of our oldest forms of expression. From using fire to animate cave art, to Greek theatre, film, and television, we’ve adapted the principle to every new technology available to us. By Glenn...