Transform the customer retail experience

Although the South African retail sphere is currently hindered by a slow economy and weak consumer confidence, technology is presenting opportunities to radically transform the customer experience and boost bottom line sales. Much of the opportunity lies in the...

Microsoft signs up as Team DD’s cloud partner

Microsoft South Africa has announced that it is the official cloud partner of Team Dimension Data (Team DD). Team Dimension Data for Qhubeka is Africa’s first and only registered WorldTour cycling team competing at the highest level in all of cycling’s...

Liberty, Mindset Network launch Maths and Science app

Liberty has partnered with the Mindset Network to deliver Maths and Physical Science education to learners across South Africa using a mobile app – TenFold Education. The app is available for download on Android and iOS and Android smartphones. It offers...

Local RFID solutions help mines with health and safety compliance

In the mining and construction industries, health and safety regulations must be adhered to at all times. There are strict requirements for Personal Protective Equipment (PPE) when entering certain areas of a mine or site, and if these requirements are not followed,...

Great CX in government could boost faith in the country

Government departments are not generally known for their sterling service and good communication. Most struggle with substandard experiences, where their poor customer experience (CX) hampers mission success. A Forrester report discusses why the need to improve...