What does omnichannel mean for insurance?

For insurers, embracing digital and customer-centricity is really important as they strive to offer customers consistently exceptional experiences. According to Accenture, adapting to changing customer expectations using digital solutions is a fundamental part of...

Orange Business Services partners with Genesis Analytics

Orange Business Services and Genesis Analytics have signed a partnership agreement to jointly serve the financial services industry in Africa and the Middle East. The partnership is focused on providing strategy consultancy to prepare financial institutions to launch...

SA company uses 4IR to control HIV epidemic

A South African company is harnessing the power of the Fourth Industrial Revolution to help bring the HIV epidemic under control and tackle other major health crises. BroadReach Consulting is using ground-breaking AI-technology, along with human expertise, to...

GIBS launches a new era of online learning

The Gordon Institute of Business Science (GIBS), the University of Pretoria’s business school, has announced the launch of a new digital course that will combine many of the benefits of the methodologies of on-campus executive education with the power and...

Next-generation AI can aid SA manufacturers’ competitiveness

South Africa’s manufacturing sector is under enormous pressure, contracting by 8.8% quarter-on-quarter in the first quarter of 2019, according to Stats SA. By Mohamed Cassoojee, MD of IFS South Africa This poor performance from the manufacturing sector was one...