May 10, 2018
Insurers must adapt to the new digital environment and provide customers with the same degree of customisation they receive in other industries. This requires the traditional insurance model to make way for strategies that incorporate a lifestyle-centric approach,...
May 10, 2018
Blockchain technology will play a key role in supporting supply chain transformation in the healthcare sector by helping to reduce fraud and better manage quality in the manufacturing and distribution of pharmaceutical products, according to data and analytics company...
May 9, 2018
With a reduced call abandonment rate, a significant drop in customer response time and increased engagement across different channels, the Kenya Revenue Authority (KRA) has registered an increased score of 71,9% on the Customer Satisfaction Index; a clear indication...
May 8, 2018
SICK Automation Southern Africa (SICK) was contracted by Mahle, a manufacturer of heat exchangers for vehicles, to install an imaged based sensor solution in its Kwa-Zulu Natal manufacturing facility. Mahle needed to ensure that the scanning equipment selected would...
May 4, 2018
Rockwell Automation has updated its HMI software to equip industrial workers with better information to run and maintain their systems. New features in the FactoryTalk View software version 10.0 include greater access to information, new mobile device support and...
May 3, 2018
Sureswipe has introduced a new online service, Self Sign up, that allows retailers to order and pay for their card payment machines online and start processing customers’ credit cards within days. Paul Kent, MD of Sureswipe, says: “We believe that all...
