Digitalising the insurance industry

While it has become fashionable to position new technology implementations as part of a digital transformation process, the reality is that it takes effort and skill to unlock the value that technology provides. In our experience, clients want to improve operations...

SA’s fintechs innovative, sophisticated

In 2016 $5.5bn of venture capital investment went into payments startups. This represented 22% of global fintech investment activity. Dominique Collett, senior investment executive at Rand Merchant Investments and the head of AlphaCode In South Africa, payments still...

Cash here to stay

Cash, and the ATM, are here to stay, despite the growth in use of digital payment channels. This is according to Allen Mahadeo, head of self-service channels and branchless banking at Absa, who believes that the writing is not yet on the wall for cash or for the...

Transforming customer experience in retail

From virtual reality dressing rooms and drone deliveries, to iPads in store and targeted mobile advertising, the retail sector is arguably at the forefront of technological innovation. The industry’s focus on data driven information with organisations merging...

Absa launches online self-service investment platform

Absa is pleased to announce the launch of its very own online investment platform, Virtual Investor, which harnesses technology to lower fees to investors. This is an online self-service investment platform that uses artificial intelligence and computer algorithms to...

Converging forces set to transform retail banking

Banks need to build new capabilities and adapt quickly to emerging opportunities and threats, writes Darrel Orsmond, financial services industry head at SAP Africa. A range of models and millions of dollars in consulting hours are expended to understand the potential...