Feb 20, 2017
FNB is seeing rapid growth in the number of consumers that are doing their banking outside the normal banking hours due to the convenience of Automated Deposit Tellers (ADTs) which do not require users to go inside the branch. ADTs are self-help terminals that allow...
Feb 20, 2017
In order to gain better control over stock flows and better serve their customers, retailers will need to turn to artificial intelligence (AI) to improve business efficiencies. Bradley Elliott, MD of digital agency Platinum Seed discusses the role that machine...
Feb 16, 2017
Unicaf University has announced today that its programmes will be available on eLearnAfrica.com, thereby extending further the University’s reach throughout the continent. eLearnAfrica.com is a popular mobile application and innovative web portal, offering...
Feb 15, 2017
Cirrus, a subsidiary of the SilverBridge Group, has completed a digitisation project for the Lesotho National Life Assurance Company (LNLAC), a member of the Regent Group of companies. This has seen the scanning of 1.7 million documents to improve business processes...
Feb 14, 2017
As powerful forces including customer expectations, technological capabilities, regulatory requirements, demographics and economics continue reshaping the banking industry, a new narrative is starting to emerge. Customers are demanding even higher levels of service...
Feb 14, 2017
The claims department is a key factor in overall customer experience in the insurance sector, and this is where innovation in insurance should start, delegates heard at an insurance sector briefing in Johannesburg this week. Addressing leading insurance sector...
