Smarter hospitals provide smarter care

Hospitals worldwide increasingly have to do more with less, says Jacques van Wyk, COO of Ricoh SA. Technologies that replace repetitive, transactional tasks will have a huge role to play in the hospital of the future, particularly as many become increasingly...

Call centre workers need health support

It has been described as one of the world’s most stressful jobs and for good reason. Characterised by constant daily pressure, absenteeism and high staff turnover, the call centre environment is one of the first ports of call for skilled wellness experts from...

Soccer in the cloud with SAP, City Football

SAP and City Football Group (CFG) have announced a global, multi-year marketing and technology partnership that will transform the way the ownership group and its football teams operate and perform, from the boardroom to the pitch. SAP will become the official “Cloud...

The end of banking as we know it

Following compelling evidence presented in a recent Bank of England Report, it is highly likely that by the year 2020, businesses will be transacting via alternative currencies that operate outside the current banking system, says Scott Cundill, Internet entrepreneur,...

Service delivery in the Internet age

  In an age in which technology has changed consumers’ perceptions and consumption habits, the financial services industry has had to innovate rapidly in response to this new mindset. Quintis Venter, senior software engineer at ThoughtWorks, argues that the...

Tennis fans can watch the game on mobiles

Ericsson is using its Networked Event platform to enable tennis fans around the world to follow the Collector Swedish Open – which takes place in Båstad, Sweden, from 13 July to 19 July – on their mobile devices. Apps for iOS and Android will enable tennis fans to not...