Unifying channels helps retailers tap into growth opportunities

As online retail growth pushes into double-digit territory, companies that are holding onto a purely face-to-face business model will lose out. Companies under pressure to deliver the revenue growth their investors are looking for shouldn’t just be focusing on...

Retailers must invest in customer satisfaction

Online retail in South Africa has hit a major milestone, eclipsing R50-billion in annual sales during 2022. Research from World Wide Worx records a 40% increase in the total number of South Africans shopping online since the onset of the pandemic in 2020. Yet many...

Digital payments could boost FMCG industry

The fast-moving consumer goods (FMCG) sector contributes R1 trillion to South Africa’s annual gross domestic product (roughly 20% of economic production) and employs 2,5-million people (or 16% of the country’s total formal labour force). From a continental...

Partnership eases cross-border payments for African exchanges

The Pan African Payment and Settlement System (PAPSS) and the African Securities Exchange Association (ASEA) have signed a memorandum of understanding (MOU) to enhance collaboration and co-operation in promoting cross-border payments of capital markets infrastructure...

Local edtech startup penetrates global markets

Three years ago, when the coronavirus pandemic hit our shores, it took a group of like-minded academics just six months to develop an education-focused assessment monitoring app, find investors, test, and launch it nationally. With close to 1-million local students...