ERP empowers the future-focused retailer

The world of retail has changed. With more and more customers now shopping online, retailers have had to come up with creative ways to bring the physical and virtual worlds together to create seamless, memorable experiences. But with this comes a great deal of...

AI could amplify value for commercial brokers

Over the past two decades, direct sales models and digital distribution have transformed personal insurance lines in South Africa. Yet digitalisation has yet to take hold in commercial insurance, where a substantial portion of policies are still sold through brokers...

Payment platform lessons from Black Friday

Black Friday and outages – of networks, websites and banking systems – are almost synonymous because systems crash during that time under the deluge of discount-seeking shoppers. While local businesses have learned to plan much more effectively over the...

Mitigate cash-related risks as load shedding hampers digital payments

South Africa’s load shedding crisis is slowing down the migration towards cashless payments, as consumers and businesses turn to cash as the most reliable means of value exchange during power outages. Businesses should thus plan for cash to be a significant part...

Digital is critical to helping youth access quality healthcare

High unemployment and medical inflation prevent South Africa’s young adults from getting the medical help they need. There is a solution, writes Dr Chido Siame, clinical care lead at Kena Health. It’s a venerable cliché that a country’s youth...