Mar 1, 2023
In the 2023 Budget Report, it was revealed that there has been a marked increase in cyber-attacks against financial institutions, the implications of which include business disruption, lost productivity, legal repercussions, and lasting financial consequences....
Mar 1, 2023
The global fintech market is currently expected to grow at a compound annual growth rate (CAGR) of 20% over the next few years, achieving an impressive $305-billion by 2025. The Global Fintech Market Report also pointed out that low-cost, personalised, and intelligent...
Feb 27, 2023
According to the Department of Higher Education and Training, literacy is and always will be a topic of conversation in South Africa, where 3,7-million people are illiterate. The reasons for these illiteracy rates are vast and range from the legacy of Apartheid to the...
Feb 17, 2023
With recent research showing that only 14% of South African consumers are ready to go completely cashless, retailers should be looking at ways to accommodate their customers’ preferred way to pay, while also reducing their operating costs. Leading retailers are...
Feb 17, 2023
Modern consumers have become accustomed to communicating with brands over their preferred communication channels, whether this is chat, voice or other virtual experiences, meaning that offering a unified customer experience (UCX) is key for businesses to build...
Feb 17, 2023
South Africa could experience some turbulence in 2023 due to high levels of inflation and the Reserve Bank being unlikely to move away from its rate hike cycle – including the most recent increase of 25 basis points – overall leading to a rather bearish...
