Insurtech’s are disrupting by putting the customer first

More than a decade ago, the customer’s purchasing journey was very different from what we see today. By Mishaya Chettiar, executive head at Everything.Insure Prior to the advent of the digital consumer, customers were essentially presented with a variety of...

Frictionless payment experience creates merchant success

In the world of business, especially within the e-commerce sphere, the adage ‘the customer is king’ has never rung truer. By Wesley Fetter, product manager at Ecentric Payment Systems Today’s rapidly evolving digital landscape requires businesses to...

Rhodes partners with eLearnAfrica to offer MBA

Rhodes Business School has partnered with eLearnAfrica to develop a Virtual Learning Environment (VLE), to fulfil the school’s goal of enabling its AMBA-accredited MBA to reach into Africa and beyond, like never before. Professor Owen Skae, director of Rhodes...

Banks that ignore humans in digital transformation certain to fail

For hundreds of years banks have put financial excellence at the heart of their operations. But as traditional banks rush to compete with the nimbler fintechs and digital-only challenger banks, too many leaders are neglecting the human element of their digital...

ESG makes business sense for African fintechs

If you’re reading this, there’s a very good chance you’re already familiar with the acronym ESG. By Funmi Dele-Giwa, general counsel and head of GRC at MFS Africa Standing for “environmental”, “social”, and...