Aug 25, 2023
Whether you realise it or not, there’s a good chance your company is using a financial technology (fintech) product. And even if by some slim chance it isn’t, chances are it will be in the near future. That’s as true in Africa as it is anywhere else...
Aug 22, 2023
Fintech businesses need to apply Treating Customers Fairly (TCF) principles when designing new products and services, especially considering the digital divide, writes Lerato Lamola, associate director at Webber Wentzel. The future of financial services is...
Aug 21, 2023
On the face of it, South Africa has a robust and competitive insurance sector. Though there may be more than 170 or so companies playing in the insurance space, if you dig a little deeper, it becomes evident that it’s actually quite concentrated and difficult to...
Aug 18, 2023
In my role as chief product and technology officer for FICO, I meet frequently with C-level executives in the financial services sector, looking to squeeze competitive advantage out of their data, writes Bill Waid, chief product and technology officer at FICO. In our...
Aug 15, 2023
More than a decade ago, the customer’s purchasing journey was very different from what we see today. By Mishaya Chettiar, executive head at Everything.Insure Prior to the advent of the digital consumer, customers were essentially presented with a variety of...
Aug 11, 2023
For hundreds of years banks have put financial excellence at the heart of their operations. But as traditional banks rush to compete with the nimbler fintechs and digital-only challenger banks, too many leaders are neglecting the human element of their digital...
