Digital distribution will disrupt SME insurance

Insurance for small and medium enterprises (SMEs) has a reputation for being complicated, opaque, paper-intensive and expensive. Many SMEs believe that they get poor service and value for money from insurers; they’re also frustrated by one-size-fits-all products...

Is AI a game-changer for anti-money laundering compliance?

In the aftermath of South Africa’s recent greylisting by the Financial Action Task Force (FATF), companies are now confronted with the imperative to address eight identified strategic deficiencies while simultaneously reducing their financial crime risk through...

Dynamic pricing a potential gamechanger for insurers, customers

Auto insurance is leading the charge with the adoption of dynamic pricing, which entails developing policies that are more cost-effective for low-risk customers and using a different premium model for high-risk policyholders. By Ben Burger, commercial and new business...

What is perpetual KYC?

Know Your Customer (KYC) is a focal point of modern financial regulations, particularly concerning anti-fraud and anti-money laundering requirements. But KYC is even more valuable for managing risks with bad customers, speeding up transactions, and getting more...

How should African companies approach fintech?

Whether you realise it or not, there’s a good chance your company is using a financial technology (fintech) product. And even if by some slim chance it isn’t, chances are it will be in the near future. That’s as true in Africa as it is anywhere else...