Feb 6, 2024
One of the biggest talking points in the world of tech today is artificial intelligence (AI). Touted as having the potential to completely transform our world and empower the most disenfranchised, the capabilities of AI continue to grow every day. In much the same...
Jan 29, 2024
Apart from going into a branch, calling a bank feels more human for digital-shy consumers. For many, it is the first port of call for making account changes or moving large sums of money. But how safe is voice banking really, and what are the chances of someone using...
Jan 26, 2024
Consumers will increasingly be demanding choices when it comes to payment options into 2024, with security being high on the agenda and offerings that will be keenly watched as potential growth engines. Rory Bosman, executive for sales and marketing at Ecentric...
Jan 11, 2024
Financial technology, or fintech, is undergoing rapid and transformative changes. As we look ahead to 2024, several key trends are poised to shape the landscape of the booming industry, according to Nigel Green of deVere Group. “2024 promises to be a dynamic and...
Jan 5, 2024
Digital innovation in banking is no longer a choice. It is now a requirement that is essential to business continuity. By Pierre Romagny, partner: financial services at Oliver Wyman in South Africa The encouraging news is that South Africa can teach the world a thing...
Dec 28, 2023
Some call artificial intelligence (AI) the peak of human ingenuity. Although still in its infancy, the successes of AI are mounting. The technology’s ability to automate repetitive processes with intelligence makes it a decidedly disruptive power in many sectors. It...
