Aug 15, 2023
More than a decade ago, the customer’s purchasing journey was very different from what we see today. By Mishaya Chettiar, executive head at Everything.Insure Prior to the advent of the digital consumer, customers were essentially presented with a variety of...
Aug 11, 2023
For hundreds of years banks have put financial excellence at the heart of their operations. But as traditional banks rush to compete with the nimbler fintechs and digital-only challenger banks, too many leaders are neglecting the human element of their digital...
Aug 10, 2023
If you’re reading this, there’s a very good chance you’re already familiar with the acronym ESG. By Funmi Dele-Giwa, general counsel and head of GRC at MFS Africa Standing for “environmental”, “social”, and...
Aug 7, 2023
The evolving cross-border payment landscape is witnessing noteworthy developments beyond traditional systems. By Harsha Maloo, head of payments at Synthesis One notable trend is the plan by BRICS countries (Brazil, Russia, India, China, South Africa) to establish...
Jul 31, 2023
At the 2023 Digital Assets and Sanctions Compliance Conference, Lerato-Lamola Oguntoye participated in a panel discussion on the regulation of crypto assets in South Africa and globally. The conference highlighted how distributed ledger technology/blockchain...
Jul 28, 2023
Artificial intelligence (AI) is riding high at the moment, in no small part thanks to the booming popularity of generative AI tools such as ChatGPT and Midjourney. Unsurprisingly, that means that people in almost every industry and sector are wondering how AI will...
