Mar 29, 2023
Banking, like many other sectors, has responded to rapid change and evolving customer needs by developing a digital strategy. By Takalane Khashane, MD of Iron Mountain South Africa Banks in South Africa are increasingly using new technologies, digital solutions and...
Mar 28, 2023
The rapid adoption of technology has disrupted traditional business models, with many institutions forced to digitise faster than anticipated. The Covid-19 pandemic also played a key role in accelerating the adoption of technology over face-to-face interaction. By...
Mar 27, 2023
South Africa’s long awaited and highly anticipated rapid payment programme (RPP), PayShap, offers huge potential to boost digital payments and, when used in conjunction with technologies such as chat commerce, could serve as a real game changer for businesses....
Mar 20, 2023
Change is constant in today’s world. In the financial services and banking sector this presents unique challenges, such as increasing competition, ongoing regulatory compliance requirements, and rising customer expectations. By Charl Fouché, chief operations...
Mar 17, 2023
Given the myriad of stakeholders along the healthcare journey – from doctors and pharmacists to nurses and hospitals- integrating the almost countless, disparate data sets to get a singular view of a consumer is a complex undertaking. By Simon Spurr, MD of Alula...
Mar 14, 2023
Banking, like many other sectors, has responded to rapid change and evolving customer needs by developing a digital strategy. Banks in South Africa are increasingly using new technologies, digital solutions and data analytics to reimagine and enhance customer service...
