Jul 13, 2023
The insurance industry is well-known for its reliance on legacy systems and in-person processes. However, a shift is taking place that is being fuelled by digital distribution and self-service models as insurers look to become more forward-thinking when it comes to...
Jul 3, 2023
Over the past two decades, direct sales models and digital distribution have transformed personal insurance lines in South Africa. Yet digitalisation has yet to take hold in commercial insurance, where a substantial portion of policies are still sold through brokers...
Jul 3, 2023
South Africa’s load shedding crisis is slowing down the migration towards cashless payments, as consumers and businesses turn to cash as the most reliable means of value exchange during power outages. Businesses should thus plan for cash to be a significant part...
Jun 23, 2023
Now that the dust has settled after the pandemic, one of its most enduring legacies is the wider usage of mobile and contactless payments around the world. By Charles Pittaway, MD of Netcash Global research from Accenture shows that more than half (56%) of consumers...
Jun 23, 2023
Internationally, open Banking has been seen as a financial revolution – bringing about ways for consumers to feel more empowered than ever before – enabling them to be vetted and easily gain access to what they need given their lifestyle needs. Simply...
Jun 20, 2023
The problem of organised financial crime and money laundering made headlines after a recent Al Jazeera investigative report uncovered a large-scale money laundering operation in South Africa. The scheme is alleged to have relied on forged paperwork and documentation...
