Building a digital, sustainable bank for the future

Banking, like many other sectors, has responded to rapid change and evolving customer needs by developing a digital strategy. Banks in South Africa are increasingly using new technologies, digital solutions and data analytics to reimagine and enhance customer service...

Personalisation, automation are transforming wealth management

The financial services sector is currently experiencing a period of significant change and uncertainty, as central banks continue to battle rising inflation and interest rate increases. By Morné Fischer, founder and MD of xSMTHS At the same time, the Covid pandemic...

Modernising and regulating the SA payments industry

In the second half of 2022, the South African Reserve Bank (SARB) announced it has its sights set on stricter regulations for the South African payments ecosystem “to ensure financial stability in a world of increasingly innovative and disruptive...

5G could curb cyberattacks at financial institutions

In the 2023 Budget Report, it was revealed that there has been a marked increase in cyber-attacks against financial institutions, the implications of which include business disruption, lost productivity, legal repercussions, and lasting financial consequences....