Jan 26, 2023
With more than 30-million South Africans active on social media, insurers have a wealth of unstructured data to tap into. By Nelson Camara, go-to-market executive at SilverBridge Insurers can effectively ‘listen in’ to their customers, apply predictive...
Jan 20, 2023
The buzzwords for the past two years have been future-forward with all-encompassing terms like ‘digital transformation’, ‘AI’ and ‘blockchain’, but 2023 brings with it a sobering reality. With a tough economic outlook, the pressure...
Jan 3, 2023
The number one challenge insurance companies face today is their ability to innovate at speed. The gap between market opportunities and insurers’ ability to launch products that address those opportunities is particularly difficult to close. This is the word from Louw...
Dec 22, 2022
The South African payments industry can expect steady, if cautious growth over the next year. However, like the general economy, much of the growth shareholders are looking for will depend on a stable macro environment and good access to skills, says global...
Nov 30, 2022
Aging insurance companies have a customer experience problem, but hope is on the horizon, writes Wojtek Gudaszewski, founder and chief operating officer of Nsure.com. When new technology disrupts a legacy industry, it’s usually consumers who demand and drive the...
Oct 28, 2022
Potentially, artificial intelligence (AI) can reshape the insurance industry. From claims processing and improved application management to delivering on-demand solutions and providing enhanced advisory services, its impact can be far-reaching. By Angelique Strumpher,...
