Aug 24, 2022
Insurers have focused on ways to reinvent themselves for a digitally driven market where the customer experience has become even more of a priority than in the past. By Nelson Camara, go-to-market executive at SilverBridge End users are clamouring for self-service and...
Aug 24, 2022
When I founded MFS Africa more than a decade ago, I set a simple measure of success for the business: to facilitate access for my mom’s honey business in Porto-Novo, Benin, to collect payments from her customers from across the continent – and to make the...
Aug 23, 2022
The financial services sector is the recipient of dramatic digital transformation, writes Daniel Goldberg, co-founder and CEO of Bridgement. We may be familiar with the more consumer-facing elements such as the proliferation of mobile banking and internet banking, but...
Aug 22, 2022
The South African payment ecosystem will need to increase co-operation if it hopes to reduce the country’s over-reliance on cash. And, while the regulator still has a big part to play in the solution, flipping the way payments are generally incentivised in...
Aug 17, 2022
Millennials have received an especially bad reputation in the media over the past decade, characterised as lazy and entitled, and attributed as the reason for the so-called “death” of a number of industries, from the diamond industry to even beer and...
Aug 15, 2022
Top players in the insurance industry area adopting full-service VoIP, cloud-hosted business telephony and CRM platforms. John Woollam, CEO of Euphoria Telecom, shares five ways this is changing the insurance industry. Higher volume, quicker turnaround Large insurance...
