Tech innovation can add value with tailored insurance solutions

Maintaining customer loyalty and business profitability are ongoing challenges for insurers. Many have turned to developing more affordable products. By Yunus Scheepers, chief technology officer at SilverBridge Holdings If anything, this has highlighted the...

Changing the fintech landscape

There is a new breed of agile, tech-driven start-ups that are fast changing the fintech landscape. Modern tech-savvy consumers are opting for financial service providers that can help them better understand their financial position and manage it accordingly across any...

The digital age is about delivering personalised advice

For many South African independent financial advisers (IFAs), Covid-19 disruptions saw them having to interact digitally with their clients for the first time. Now, virtual interactions with customers have become a standard expectation from many policyholders –...

Insurance market embraces marketing and sales automation

Analysts expect insurers to focus on automating the marketing and sales functions. By Nelson Camara, go-to-market executive at SilverBridge Holdings By doing so, insurers can embrace a data-driven marketing approach which enables personalised campaigns that are more...

Guiding principles for zero trust in banking and financial services

When it comes to adopting a zero trust approach, many organisations in the financial services sector already have most of the constituent parts required. By Hila Meller, BT vice-president security: Americas, EMEA and APAC In fact, we estimate organisations already...

Digital banking key to reaching previously unbanked markets

Traditional bricks and mortar banks have been heavily disrupted by the emergence of digital banking in South Africa. By Sumit Kumar Sharma, enterprise architect and head of advisory services at In2IT Technologies These new entrants into the market have the advantage...