In insurance, technology and a human touch should work hand-in-hand

Ask most people which industries they think are the most innovative adopters of technology and it’ll be a long time before someone says insurance. It’s easy to understand why too. If the whole point of the industry is to reduce risk, why would it take a...

Cash is still king – but not for much longer

There are varying degrees of denial about the truth that cash won’t be king forever. Of course, many regions around the world are well on the journey to full digitisation, while others, like Africa, are at a different point on this journey, but it’s a...

How to access fast financial services growth

It’s never been so tough for financial services to get the numbers. By Laurette Coetzee, business development manager of AfriGIS Things like cost-to-income ratios are generally up. Loan volumes are up as well but there’s been a trend of rising...

Experimental multi-CBDC platform for international settlements debuts

The Bank for International Settlements (BIS) Innovation Hub, the Reserve Bank of Australia, Bank Negara Malaysia, the Monetary Authority of Singapore, and the South African Reserve Bank have announced the completion of prototypes for a common platform enabling...