May 24, 2022
For many South African independent financial advisers (IFAs), Covid-19 disruptions saw them having to interact digitally with their clients for the first time. Now, virtual interactions with customers have become a standard expectation from many policyholders –...
Apr 29, 2022
Analysts expect insurers to focus on automating the marketing and sales functions. By Nelson Camara, go-to-market executive at SilverBridge Holdings By doing so, insurers can embrace a data-driven marketing approach which enables personalised campaigns that are more...
Apr 28, 2022
When it comes to adopting a zero trust approach, many organisations in the financial services sector already have most of the constituent parts required. By Hila Meller, BT vice-president security: Americas, EMEA and APAC In fact, we estimate organisations already...
Apr 25, 2022
Traditional bricks and mortar banks have been heavily disrupted by the emergence of digital banking in South Africa. By Sumit Kumar Sharma, enterprise architect and head of advisory services at In2IT Technologies These new entrants into the market have the advantage...
Apr 12, 2022
Ask most people which industries they think are the most innovative adopters of technology and it’ll be a long time before someone says insurance. It’s easy to understand why too. If the whole point of the industry is to reduce risk, why would it take a...
Apr 11, 2022
There are varying degrees of denial about the truth that cash won’t be king forever. Of course, many regions around the world are well on the journey to full digitisation, while others, like Africa, are at a different point on this journey, but it’s a...
