Digitisation is revolutionising the insurance space

The recently-released KPMG South African Insurance Industry Survey for 2021 has highlighted the role of disruption and innovation, with the majority of CEOs surveyed stating that they are looking to get on the front foot with regard to these twin challenges. Some two...

What if you haven’t planned for DebiCheck?

On 1 November this year, South Africa welcomed the introduction of the DebiCheck payment system to tighten measures against debit order fraud and abuse. But as with many new policies and procedures, there has been adoption, but it is far from universal. According to...

Fintech’s wave in SA is just starting to gain momentum

Looking at the current battle zones and where the next wave of innovation will emerge, C-suites have exciting options, but they must approach fintech correctly, writes Siphiwe Nodwele, MD of Yama Software. Fintech has lit a fire under start-ups and instilled fear in...

Intelligent technology streamline cyber insurance underwriting

Cybercrime is a rapidly growing challenge for businesses, one that is estimated to cost companies worldwide $10,5-trillion annually by 2025, up from $3-trillion in 2015. By Amritesh Anaand, practice lead for unified communication at In2IT Technologies South Africa is...

Unified insuree experience advantage key for insurers

With customers rapidly adopting digital communication channels that offer quick, simple and convenient processes, digitalisation of the entire insurance process is unavoidable. In fact, digital transformation for the insurance industry is no longer an option, but a...

Humanising the digital experience will give banks an edge

Rapidly changing customer expectations and steadily increasing competition within the banking sector are forcing financial institutions to digitalise their operations, while at the same time ensuring that they humanise their digital experience to gain a competitive...