Challenges and opportunities for insurance in 2022

There can be little doubt that the past two years have been among the most challenging South African insurers have ever faced. The business closures and loss claims as a result of the hard lockdown in early 2020 came as a seismic shock. Since then, death claims have...

Anti-fraud analytics booms as cyber war rages

Insurers’ use of predictive analytics to fight fraud has reached an all-time high, according to the latest insurance fraud technology study by the Coalition Against Insurance Fraud and analytics and AI leader SAS. The State of Insurance Fraud Technology study reveals...

Will 2022 bring crypto regulation to SA?

Towards the end of last year the news broke that Binance, the world’s largest international cryptocurrency exchange by volume, had withdrawn their application for a license to operate a crypto exchange in Singapore due to regulatory issues. While the news may have...

2022 an opportunity for financial services metamorphosis

For financial services firms and insurers, the customer relationship is built on trust earned over many years. In turn, these businesses have to be able to trust their foundational IT systems to deliver the requisite uptime, performance, and security. By Monica Sasso,...

Intelligent interactions better serve financial customers

The bank of the future is one that’s capable of using intelligence, automation and technology to meet the hyper-personalisation demands of the customer. By Wynand Smit, CEO of Inovo The bank of the future is described by McKinsey as one that can leverage...

A2A will transform payments for a digital world

In South Africa, account-to-account (A2A) payments are starting to bring about a revolution when it comes to the concept of how payments are managed. By Andre Hugo, CEO and co-founder of Spot Money SA However, this method of moving money directly from one account to...