Jul 11, 2022
Digital disruption challenges insurers with innovative technology trends emerging around artificial intelligence and machine learning. Systems will have to be modernised if incumbents tap deeper into the existing market. At the same time, this provides significant...
Jul 10, 2022
Digital transformation may be the latest buzzword driving digital adoption. And adopting direct-to-consumer digital channels is critical. But for insurers, just going digital isn’t enough to get the attention of Millennial and Gen Z consumers. By Louw Hopley,...
Jul 10, 2022
The highly anticipated modernisation of the country’s inter-banking payment system will not only boost financial inclusion but make it much easier, and cheaper, for consumers to pay both merchants and fellow consumers whilst boosting e-commerce sales says Andrew...
Jul 4, 2022
Moving from paper-based solutions to digital solutions has long been a goal of the insurance industry. By Jonathan Stewart, co-founder of Root It has been brought into greater focus by the post-pandemic reality that while more people are considering certain insurance...
Jun 13, 2022
The 2019 Future of Payments in South Africa report by Deloitte and Mastercard stated that “although 80% of South Africans have a bank account, most consumer transactions are still cash-based” and that a “relatively high share of consumers (45%)...
Jun 8, 2022
Maintaining customer loyalty and business profitability are ongoing challenges for insurers. Many have turned to developing more affordable products. By Yunus Scheepers, chief technology officer at SilverBridge Holdings If anything, this has highlighted the...
