Apr 20, 2021
Evolving cyber risks and the Protection of Personal Information Act (POPIA) has created a greater awareness of the financial impact of cyber risks, considering the fact that maximum penalties under POPIA are a R10 million fine or imprisonment for a period not...
Apr 19, 2021
The Covid-19 pandemic has ushered in ample opportunities by accelerating the digital transition of tasks that were once considered mundane. By Kevin Wright, CIO of Santam Group In recognition of the importance of this, almost all players in the insurance sector are...
Apr 9, 2021
Fintech has stepped in where most others have failed, providing small and medium enterprises (SMEs) with the support they need to scale and create jobs, while simultaneously making funding possible for micro-enterprises that have previously been excluded by mainstream...
Apr 8, 2021
One of the next-generation practices that insurers are looking to adopt to further differentiate themselves and add value to the customer experience is that of continuous underwriting. Kelly Preston, data analytics manager at SilverBridge Holdings Essentially, this...
Apr 6, 2021
The financial services landscape is changing rapidly as banks face increasing competition from technology-based financial services – from newly established banks to retailers offering mobile transactional banking accounts. By Sarthak Rohal, wice-president: IT...
Apr 1, 2021
African insurance companies are relying on omnichannel strategies, and especially chat commerce, to rapidly advance their digital offerings and help them tackle their current digital gridlock. Delivering the keynote at Clickatell’s webinar for the African...