Mar 15, 2021
The past 12 months have seen numerous industries completely turned on their heads – for better or for worse – because of the global Covid-19 pandemic. By Karabo Kopeka, head of claims at MiWay Insurance The lockdown restrictions in force since March 2020...
Feb 25, 2021
Digital transformation has had a profound impact on almost all industries, fundamentally altering how customers experience the organisations they deal with on a daily basis. By Ndagi Job Goshi, GM of Liferay Africa The financial services space is no exception, with...
Feb 22, 2021
Digital disruption continues to change the game in the insurance industry, with Covid 19 accelerating the process – leaving the industry faced with a paradigm shift in a world powered by technology. By Anton Keet, head of risk services at 1Life What is very...
Feb 22, 2021
The disruption caused by the Covid-19 pandemic has resulted in a reimagining of the retail insurance sector. By Annalie Terblanche, head of product at SilverBridge Holdings With an international survey finding that 40% of insurers expecting to increase investment in...
Feb 19, 2021
A strong omni-channel strategy and the smart use of chat commerce could hold the key to help fast-track digital adoption in pan-African insurance companies, allowing them to benefit from lower costs, decreased time to revenue, and satisfied customers. Werner...
Feb 5, 2021
With South Africa and the world at large facing an economic downturn as a result of various factors, not the least of which being the Covid-19 pandemic, SARS is on a mission to plug the existing gaps in tax revenue collection and compliance. By Thomas Lobban, legal...
