Understanding fraud trends during Covid-19

Consumers have fully embraced digital payments in the Covid-19 era. In fact, a staggering 78% of consumers have now completely adapted their payment methods due to safety concerns and 48% will no longer shop at a store which doesn’t offer contactless payment. By Bevan...

2020 state of the insurance market

South African businesses operate in a time of unprecedented volatility across economics, demographics and geopolitics and as these risks evolve, business leaders can no longer rely on traditional risk mitigation tactics. By Terence Williams, CEO of Aon South Africa...

Digitisation of remittances can support Africa’s economic recovery

Taking customers on a compelling digital payments journey lays the foundation for financial inclusion, writes Andy Jury, CEO of Mukuru. With the majority of African countries now facing steep economic activity declines in the devastating wake of Covid-19, the next few...

The impact of fear and greed on financial returns

Fear and greed both represent strong emotions that people link to perceptions of danger and opportunity. These emotions – backed by the powerful reward and stress chemicals of dopamine and cortisol – are ever-present in today’s modern society, and...

Dispelling QR code payments acceptance myths in SA

Percy Schultz, sales director at Netcash, looks at why merchants can benefit by adding QR codes to the list of payment options they accept. Consumer adoption of QR code payments has accelerated during the pandemic, partly due to merchants and consumers looking for...

Intelligent automation in financial services

A Statista study conducted last year, revealed that 39% of the organisations surveyed indicated that they have already adopted intelligent automation (IA) at a functional level. By Patrick Ashton, managing executive at SilverBridge Holdings This has likely increased...