Nov 16, 2020
Taking customers on a compelling digital payments journey lays the foundation for financial inclusion, writes Andy Jury, CEO of Mukuru. With the majority of African countries now facing steep economic activity declines in the devastating wake of Covid-19, the next few...
Nov 13, 2020
Fear and greed both represent strong emotions that people link to perceptions of danger and opportunity. These emotions – backed by the powerful reward and stress chemicals of dopamine and cortisol – are ever-present in today’s modern society, and...
Nov 10, 2020
Percy Schultz, sales director at Netcash, looks at why merchants can benefit by adding QR codes to the list of payment options they accept. Consumer adoption of QR code payments has accelerated during the pandemic, partly due to merchants and consumers looking for...
Nov 6, 2020
A Statista study conducted last year, revealed that 39% of the organisations surveyed indicated that they have already adopted intelligent automation (IA) at a functional level. By Patrick Ashton, managing executive at SilverBridge Holdings This has likely increased...
Oct 30, 2020
The connected world has given rise to digitally-aware customers who have heightened expectations of their service providers. This is where delivering on a digitally-rich experience becomes a competitive advantage for insurers. An integral element of the digitalisation...
Oct 21, 2020
Disruption taking place through isolated digital innovations are a thing of the past. Instead, a complete digital policyholder journey is becoming the expectation within insurance. By Ben Burger, managing executive at SilverBridge HoldingsThis can be attributed to how...
