Now is the time to maximise e-wallet growth

Covid has fast tracked both consumer and business digital adoption and the growth in e-wallets has been well documented. However, making the most of this conversion to digital payments depends on vendors thinking big and building sticky, says South African payment...

Connecting people with finance: new digital core in banks

In the banking industry, the stable running of IT systems is imperative. This is what drove the industry to begin IT construction relatively early and what continues to drive it to make significant investments each and every year. By Vincent Chen, chief technology...

Insurers need to move beyond risk and protection

Consumers demand more monetised value and digital convenience, writes Cornel Schoeman, chief operating officer of Genric Insurance Company. Until recently, traditional insurance models have remained remarkably resilient in the onslaught of digital transformation and...

Claims automation, innovation are key to client satisfaction

In Aon’s 2019 Global Risk Management survey, failure to innovate or meet client needs was pegged as the #9 risk facing businesses around the globe. A year later, the Covid-19 pandemic and subsequent global lock-downs have magnified the need for digital...

SA’s insurance market still has room for growth

The South African insurance market has undergone remarkable changes over the years with each stage in the evolution presenting opportunities for growth and new business models. This is the word from Thokozile Mahlangu, chief executive of the Insurance Institute of...

Is Africa heading towards a cashless society?

Cash may have traditionally been king, but Covid-19 has contributed to a faster pace of digital payment adoption. Recently, on AlphaCode’s monthly Industry Insights webinar, two global fintech players discussed the emergence of a plethora of digital payments and...